Service Offer

The $80 Heat Pump Servicing offer covers a standard residential heat pump clean and check.

What’s included:

• Cleaning filters and coils on indoor and outdoor units

• General cleaning of panels (indoor and outdoor)

• Checking fans on both units

• Ensuring the system operates correctly on all modes (cooling, heating, fan, dehumidifier, auto)

• Spraying bug repellent on the outdoor unit

• Checking pipe runs and electrical connections

• Checking air flow and refrigerant charge

1. Eligibility

Commercial or multi-unit systems may incur additional costs. Wall-mounted split systems, floor consoles, cassettes, or ducted systems are included. Commercial package units are excluded. Additional fees may apply if the service takes longer than one hour. Hourly rate $80 per hour. This service does not include deep cleaning (removing covers or chemical washing). Any work requiring disassembly is considered a deep clean and will be quoted separately.

2. Service Area & Mileage

The $80 offer applies to locations within 10 km of our base. A mileage fee may apply depending on your location. Travel fees will be confirmed before your booking is finalised.

3. Booking & Payment

Bookings are subject to technician availability. Payment is due within one week of service unless otherwise arranged. Accepted payment methods: cash, EFTPOS, or bank transfer.

4. Cancellations & Rescheduling

Please provide at least 24 hours’ notice for cancellations or reschedules. Cancellations made less than 24 hours before the appointment may incur a $40 fee. In the event of severe weather or unforeseen circumstances, we may reschedule your appointment for safety or operational reasons.

5. Limitations of Service

This service is a preventative maintenance clean, not a full repair. The technician will report any visible faults discovered during the service. Repairs, replacement parts, and refrigerant top-ups are not included in the $80 offer but can be quoted separately.